Windstar Cruises confirms that, due to the temporary closure of St. Maarten and Bridgetown airports, guest turnaround operations for Wind Surf and Wind Spirit are being impacted. We have secured a berth to delay departure, allowing flexibility for guests experiencing flight delays.
Both Wind Surf and Wind Spirit will now sail on January 5th at 23:59. Itineraries will resume as scheduled effective Jan 6.

Embarking and disembarking guests impacted through delayed or canceled flights should contact their airlines directly for the most up-to-date information on flight status, rebooking, and accommodations.

For questions regarding travel insurance coverage, guests should contact Aon directly at 1-855-334-3969 and reference Windstar Plan Code WSRO1. For emergencies, call Aon’s assistance line directly at 1-877-303-5909.

Safety is our top priority. We will continue to monitor closely and share updates as the situation evolves.
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ADVISOR HUB
Two Windstar Ships, side by side
SHINING BRIGHTLY TOGETHER


IN OUR BOOK, YOU'RE A STAR.  As our most important partner, we want to make sure you get the support you need. Our Star Promise to you is that we’re working hard to make what you do easier. Your success is our success and all of us at Windstar Cruises strive to deliver what you want and need. Here’s to a collaboration that helps us each shine more brightly. 
extraordinary guest experience
With Windstar, our guests have the voyage of a lifetime — the kind of experience that they’ll want to repeat.  Windstar consistently delivers award-winning vacations and experiences to your clients, making you look good for your recommendation.

Windstar is always adding NEW CRUISE DESTINATIONS, including Australia, New Zealand, the Black Sea, and returning to Canada & New England to give your clients the widest variety of choices.
Beyond the destination, Windstar Cruises brings an ENHANCED ONBOARD EXPERIENCE to your clients – with dishes developed by James Beard Foundation recognized chefs, our guest lecturers, to our Concierge Collection of shore excursions - they will have plenty of opportunities for an immersive, authentic experience.

And our BEYOND ORDINARY CARE program, a multi-layered approach to provide the safest environment achievable with tech and  science  including hospital-grade protections, such as HEPA filters and UV-C irradiation  within  the  air  handling  system and enhanced sanitation measures for all guest and crew areas to deliver the 180 degrees from ordinary experience  Windstar is known for. When it comes to your business, Windstar helps make it smooth sailing.
outstanding educational programs
We’ve got new exciting ways for you to learn more about Windstar. Check out our redesigned and refreshed STAR SPECIALIST PROGRAM, that has informative new content and new graduate benefits.

Our TRAVEL ADVISOR APPRECIATION FARES  give you star treatment onboard. Experience for yourself what our guests rave about. Immerse yourself in Windstar private yacht style cruising.

You can expect the latest in brand and promotional information when you sign up for TRADE WINDS – our monthly dedicated travel advisor newsletter. 
fresh sales tools & support
We are always looking for ways to provide better tools and support for our trade partners. With our competitive STAR GROUPS PROGRAM, it’s easier to attain tour conductor credits, plus there are now bonus commission opportunities.  We are committed to helping support you when you promote Windstar Cruises.

When you host a cruise night, and include Windstar in a direct mail or email campaign, or other marketing endeavors, we will contribute by providing an EXCLUSIVE SHIPBOARD CREDIT FOR YOUR AGENCY. A $50 per guest shipboard credit will be available for all bookings made by your agency during an approved promotional period of a maximum of two weeks, and this opportunity is available to your agency each quarter up to a maximum of four times a year. Reach out to your Regional Sales Manager for help setting up this promotion.

As always, the TRAVEL ADVISOR HUB is kept up to date with the most recent promotions, tools, and information, all centrally located for your ease.
excellent advisor service
Whether it be our experienced and dedicated Sales Team or our Vacation Planners, we’re here for you. We acknowledge that travel advisors are our largest source of business and our valued business partners.

Our STAR SERVICE PROGRAM promises that when you need our help and support we’ll respond to your request by the next business day, followed by a speedy resolution.

We promise to make doing business easy with bookWINDSTAR ONLINE – our new online reservations system – you have access to real time pricing and inventory 24-7. And our new CLUB 180 rewards our top producing advisors with special benefits!